CLAIM GUIDE

CLAIM GUIDE

Here at Castaway, we fully grasp the disarray a catastrophe can cause in your life, for both commercial and residential situations. We suggest the following steps to optimize and ensure successful loss compensation in most cases

• Engage a seasoned State Licensed Public Adjuster who belongs to FAPIA (Florida Association of Public Insurance Adjusters). A FAPIA-affiliated adjuster follows a strict Code of Ethics and benefits from the highest quality of continuing education in the U.S. FAPIA members also have access to a comprehensive network of resources to assist you with your insurance claim. At CASTAWAY, we are all State Licensed and FAPIA members, ready to assist whether you have already filed a claim or are about to do so.

• Promptly allow the Public Adjuster to take photos and document your property’s damage. It’s recommended to be on-site during the inspection to address any concerns and ensure a thorough process, enhancing your prospects for insurance compensation.

• Provide the Public Adjuster with all essential documents during the inspection, such as your up-to-date insurance policy, ensuring your name is listed, and if possible, have all policyholders present.

• Present any ‘before and after’ images of the damage to the Public Adjuster, along with any correspondence or documents related to the claim, such as contractor receipts, a list of lost items, or damage estimates. At CASTAWAY, we will meticulously examine your policy to identify coverage and any factors that may influence your claim.

• Ensure you sign a “Letter of Representation” with the Public Adjuster. This agreement safeguards your interests and authorizes the Public Adjuster to manage your insurance claim on your behalf.

Our proficiency and strategic legal tactics are demonstrated by our ability to secure a significant return from your insurance company. We consistently review any offers and recommendations with you. Our payment is contingent upon successfully negotiating an agreement on your claim.

Don’t Let Your Insurance Cast You Away, Call Us Today!